Help: I can't get into my old account...

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Help: I can't get into my old account...

Postby Taith2 » 23 Nov 2005, 16:13

I have forgotten my password for the board. I was Taith. I would like to be Taith again. But when I try to use the 'I forgot my password' option I get a system error.

General Error

Invalid_session


Help please.
Taith2
 

Postby Lorraine » 23 Nov 2005, 17:26

I just tried logging out then clicking on 'I forgot my password' and got a window asking for my username and email address - did you get the error message before seeing that screen? It might be worth trying again now, just in case it was just a temporary glitch.
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Postby Selene » 23 Nov 2005, 17:36

Taith,
I can reset your password for you. I'll send you a new one for Taith via PM and then we can delete Taith2 if you like.

Blessings,
Selene
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Postby Taith2 » 23 Nov 2005, 18:16

Lorraine wrote:I just tried logging out then clicking on 'I forgot my password' and got a window asking for my username and email address - did you get the error message before seeing that screen? It might be worth trying again now, just in case it was just a temporary glitch.


I got the error after entering in my info.
Taith2
 

Postby Taith2 » 23 Nov 2005, 18:18

Selene wrote:Taith,
I can reset your password for you. I'll send you a new one for Taith via PM and then we can delete Taith2 if you like.

Blessings,
Selene
:selene:


That will work. But the other system should be check in case it is broken. Time for me to get back to work if I'm going to think like a tech...
Taith2
 

Postby Lorraine » 23 Nov 2005, 18:18

Ah, OK... Selene should be able to sort you out!

Lorraine
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Postby Taith » 23 Nov 2005, 18:20

Lorraine wrote:Ah, OK... Selene should be able to sort you out!

Lorraine


Taith2 can go bye-bye now.
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Postby Taith » 29 Nov 2005, 22:05

One final question. How do you change the password here. I can't seem to find the link.
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Postby Selene » 30 Nov 2005, 17:32

Taith,
Sorry to have missed this yesterday. At the top of any page, click the link that says "Profile," then the tab for "Registering." You can change it there.

Blessings,
Selene
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Postby Taith » 30 Nov 2005, 19:56

I guess the Taith2 account has to go if I want to update my email address. Could you kill it?
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Postby Taith » 30 Nov 2005, 19:57

PS. Thanks and don't worry about the time. 24 hrs is great turn around for volunteers.
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Postby Selene » 30 Nov 2005, 20:43

Taith2 is history. :grin:

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Postby Taith » 30 Nov 2005, 22:46

Thanks, you are wonderful. Better SLA (Service Level Agreement than Tech support at my job. ;) )
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