Terms & Conditions
1. Our full contact details are: The Oak Tree Press, PO Box 1333, Lewes, East Sussex BN7 1DX, UK. Telephone or Fax 00 44 (0)1273 47088 Email: firstname.lastname@example.org
2. All materials are mailed to you from this office in the United Kingdom.
3. Materials mailed include books, booklets, leaflets, and audio CDs and are described in detail in the Information panels on the ordering pages.
4. Provided materials are returned to us undamaged within 3 months of receipt a full refund of all monies paid will be given.
5. Packages are usually mailed within 3 days of receiving your order, in exceptional cases (such as holiday times or awaiting new stock) this may extend to 14 days.
6. All transactions are made in UK sterling. Our VAT No is GB587807778
Full our Full Terms & Conditions see below:
In this document the following words shall have the following meanings:
1.1 "Buyer" means the person who buys Goods from the Seller;
1.2 "Consumer" shall have the meaning ascribed in section 12 of the Unfair Contract
Terms Act 1977;
1.3 "Goods" means the articles that the Buyer agrees to buy from the Seller;
1.4 "List Price" means the list of prices of the Goods maintained by the Seller as
amended from time to time;
1.4 "Seller" means Oak Tree Press of PO Box 1333, Lewes, East Sussex, BN7 1DX, England
1.5 “Notice of Right to Cancel” means the notice of cancellation terms stipulated by
Cancellation of Contracts Made in a Consumer’s Home or Place of Work etc
1.6 “Cancellation Form” means the form as stipulated by the Cancellation of Contracts
Made in a Consumer’s Home or Place of Work etc Regulations 2008;
1.7 "Terms and Conditions" means the terms and conditions of sale set out in this
document and any special terms and conditions agreed in writing by the Seller.
2.1 These Terms and Conditions shall apply to all contracts for the sale of Goods by the
Seller to the Buyer and shall prevail over any other documentation or communication
from the Buyer.
2.2 All orders for Goods shall be deemed to be an offer by the Buyer to purchase Goods
pursuant to these Terms and Conditions and are subject to acceptance by the Seller.
The Seller may choose not to accept an order for any reason.
2.3 Acceptance of delivery of the Goods shall be deemed conclusive evidence of the
Buyer's acceptance of these Terms and Conditions.
2.4 Any variation to these Terms and Conditions shall be inapplicable unless agreed in
writing by the Seller.
2.5 Nothing in these Terms and Conditions shall affect the Buyer's statutory rights as a
3 PRICE AND PAYMENT
3.1 The price of the Goods shall be that stipulated in the Seller's current List Price/on the
Seller's website/as contained in the Seller's Quotation (as applicable) at the date of
order or as agreed between the parties. The price is inclusive of VAT and exclusive of
any delivery charges.
3.2 Payment of the total purchase price (including VAT and any delivery charges) must
be made in full before dispatch of the Goods.
4.1 Delivery of the Goods shall be made by the Seller notifying the Buyer that the Goods
are available for collection at the Seller's premises or for delivery to such place and
on such terms as agreed between the Seller and the Buyer at the time the order is
4.2 All Goods, wherever possible, will be delivered within 14 days of the order being
placed and the Buyer shall make all arrangements necessary to take delivery of the
Goods whenever they are tendered for delivery.
4.3 The Seller shall use its reasonable endeavours to meet any date stated for delivery.
In any event time of delivery shall not be of the essence and the Seller shall not be
liable for any losses, costs, damages or expenses incurred by the Buyer or any third
party arising directly or indirectly out of any failure to meet any estimated delivery
4.4 Some Goods may not be in stock at the time the order is placed. In the event that the
Seller is unable to deliver the Goods within the time specified in Clause 4.2, the Seller
will contact the Buyer to advise of the situation and the Buyer shall be entitled to
cancel the order and receive a full refund or agree a later delivery date.
4.5 Title and risk in the Goods shall pass to the Buyer upon delivery of the Goods.
The Seller warrants that the Goods will at the time of delivery correspond to the
description given by the Seller.
6 CANCELLATION AND RETURNS
6.1 The Buyer shall inspect the Goods immediately upon receipt and shall notify the
Seller within 7 days of delivery if the Goods are damaged or do not comply with any
of the Contract.
6.2 Where a claim of defect or damage is made then it shall be the responsibility of the
Seller to collect faulty Goods if the items are large, otherwise the Goods shall be
returned by the Buyer to the Seller and the Buyer shall be entitled to replacement
Goods or a full refund (including delivery costs, if applicable) plus any return postal
charges if the Goods are in fact defective.
6.3 Goods to be returned must clearly show the order number obtained from the Seller
on the package.
6.4 Where returned Goods are found to be damaged due to the Buyer's fault the Buyer
will be liable for the cost of remedying such damage.
6.5 Where the sale of Goods falls within the scope of the Cancellation of Contracts Made
in a Consumer’s Home or Place of Work etc Regulations 2008 the Buyer shall be
entitled to a 7 day cooling-off period from the date of receipt of these Terms and
Conditions and shall be served with the appropriate Notice of Right to Cancel and
6.6 Where Goods are purchased via the internet, by mail order or by phone or fax, the
Buyer has the right, in addition to any other rights, to cancel the Goods and receive a
refund by informing the Seller in writing or by email within 7 working days of receipt of
the Goods. Goods must be returned at the Buyer's cost and should be adequately
insured during the return journey. The Buyer shall receive a refund of all monies paid
for the Goods (including delivery charges, if any) except for return postal charges
within 90 days of cancellation.
In addition to the Buyer's statutory rights, the Seller guarantees all Goods against
faulty workmanship and materials for a period of 1 year from the date of delivery. The
buyer also has the right to a complete refund if all course materials are returned to
Oak Tree Press, in perfect condition, within 3 months from the date of the first pack’s
8 LIMITATION OF LIABILITY
8.1 Nothing in these Terms and Conditions shall exclude or limit the liability of the Seller
for death or personal injury, however the Seller shall not be liable for any direct loss
or damage suffered by the Buyer howsoever caused, as a result of any negligence,
breach of contract or otherwise in excess of the price of the Goods.
8.2 The Seller shall not be liable under any circumstances to the Buyer or any third party
for any indirect or consequential loss of profit, consequential or other economic loss
suffered by the Buyer howsoever caused, as a result of any negligence, breach of
contract, misrepresentation or otherwise.
9 FORCE MAJEURE
Neither party shall be liable for any delay or failure to perform any of its obligations if
the delay or failure results from events or circumstances outside its reasonable
control, including but not limited to acts of God, strikes, lock outs, accidents, war, fire,
breakdown of plant or machinery or shortage or unavailability of raw materials from a
natural source of supply, and the party shall be entitled to a reasonable extension of
If any term or provision of these Terms and Conditions is held invalid, illegal or
unenforceable for any reason by any court of competent jurisdiction such provision
shall be severed and the remainder of the provisions hereof shall continue in full force
and effect as if these Terms and Conditions had been agreed with the invalid, illegal
or unenforceable provision eliminated.
11 GOVERNING LAW AND JURISDICTION
These Terms and Conditions shall be governed by and construed in accordance with
the law of England and the parties hereby submit to the exclusive jurisdiction of the English